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Condo Owners Reciprocal Exchange — claims
INSURANCE COMPANIES /CARRIER DOSSIER · NAIC #17547 · FL

Condo Owners Reciprocal Exchange: who you’re dealing with.

Condo Owners Reciprocal Exchange (CORE) is an HCI-sponsored Florida reciprocal writing condo/commercial-residential and homeowners coverage. Denied or underpaid on a CORE claim? Here is the public record — and how to push back.

UPDATED JUL 2026 · PUBLIC RECORD · FL · INDEPENDENT · NOT LEGAL ADVICE
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IN SHORT — THE PUBLIC RECORD
  • Condo Owners Reciprocal Exchange (NAIC #17547), or CORE, is a Florida reciprocal insurer sponsored by HCI Group, Inc. (NYSE: HCI); it was licensed in November 2023.
  • It launched writing commercial residential coverage for condo associations and has since expanded into homeowners.
  • As a reciprocal, its policyholders are members; operations are run by an attorney-in-fact managing company, with HCI Group as sponsor.
  • Claims are reported to CORE at 844-713-5800; confirm the current contact on CORE's own site before relying on it.
  • Its claim disputes track the Florida market: wear-and-tear roof denials, wind-driven-rain causation, and actual-cash-value holdbacks.
LEGAL ENTITY
Condo Owners Reciprocal Exchange (CORE)
NAIC COMPANY CODE
17547
STRUCTURE
Reciprocal exchange sponsored by HCI Group, Inc. (NYSE: HCI)
HEADQUARTERS
Ocala, Florida
LINES
Florida commercial residential (condo associations) and homeowners
FINANCIAL RATING
Demotech A (Exceptional)
COMMON CLAIM DISPUTES

What Condo Owners Reciprocal Exchange policyholders report — and where to push back

General patterns reported on this type of claim — not specific findings about Condo Owners Reciprocal Exchange. Every claim turns on its own policy and facts.

FAQ

Condo Owners Reciprocal Exchange — common questions

Who owns and runs CORE?

Condo Owners Reciprocal Exchange is a reciprocal insurer sponsored by HCI Group, Inc. (NYSE: HCI), the Tampa-area holding company that also owns Homeowners Choice and TypTap. As a reciprocal, its policyholders are members, and day-to-day operations are run by an attorney-in-fact managing company. Your claim is handled by, and paid from, Condo Owners Reciprocal Exchange, NAIC #17547.

How do I report or dispute a CORE claim?

Report a claim to CORE at 844-713-5800 or through coreins.com; confirm the current contact on their site. To dispute a decision, request the full claim file and the specific policy basis in writing. Florida offers free Department of Financial Services mediation for residential property claims, and most policies include an appraisal clause for amount-of-loss disputes. In Florida you generally have 1 year from the date of loss to give notice and 18 months for supplemental claims (§ 627.70132) — confirm your dates with counsel.

YOUR TOOLBOX

Deal with Condo Owners Reciprocal Exchange — and push back

Their official links, how to file a complaint with the state, and where to take the fight if a claim was denied or underpaid.

CO
Condo Owners Reciprocal Exchange
NAIC #17547 · FL · INDEPENDENT RESOURCE — NOT AFFILIATED
OFFICIAL CONDO OWNERS RECIPROCAL EXCHANGE LINKS

Official Condo Owners Reciprocal Exchange pages, for reference. Confirm phone numbers and claim steps on the carrier’s own site.

TOOL · FILE A COMPLAINT
How to file a complaint against Condo Owners Reciprocal Exchange
  1. Gather your policy number, claim number, and dates — plus the denial or payment letter.
  2. Put your dispute to Condo Owners Reciprocal Exchange in writing and keep a copy.
  3. Unresolved? File a complaint with the Florida Department of Financial Services (DFS), referencing NAIC #17547.
  4. Florida offers free DFS mediation for many residential property claims before you sue.
  5. If it’s a coverage or bad-faith dispute (not just a number), a property-insurance attorney can review it free.
Florida Department of Financial Services (DFS) · Insurance Consumer Helpline
FIGHT A CONDO OWNERS RECIPROCAL EXCHANGE DENIAL
GET A FREE CASE REVIEW Denied or underpaid by Condo Owners Reciprocal Exchange? Upload your letter — a property-insurance attorney tells you where you stand.
SOURCES

Independent informational resource — not legal advice, and not affiliated with or endorsed by Condo Owners Reciprocal Exchange. Facts compiled from public records (NAIC, state regulators, the carrier) and current as of July 2026; company contacts and figures change — confirm against the carrier’s own site. Statutes drafted for education and not verified by counsel.

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Condo Owners Reciprocal Exchange claim denied or underpaid?

Upload the denial letter or estimate and your declarations page. A property-insurance attorney reviews it and tells you where you stand — free, no obligation.

CASE FILE · HL-2026 · INTAKE OPEN
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