Hillis Public Adjusters is a family-rooted firm anchored by founder Robert William Hillis, a public adjuster with nearly four decades of experience going back to 1987, known for going the extra mile to make sure clients are satisfied. Around him he has assembled a full-scale operation whose team members bring more than 250 combined years of experience to the table.
Hillis fields a deep roster, executive leadership, a dozen public adjusters, and a dedicated intake, claims, and support staff, so no claim falls through the cracks. The firm specializes in finding the hidden damage insurance companies often overlook and in decoding the complex policy language carriers rely on. The economics are simple: no upfront costs, with the fee coming as an agreed percentage of the final settlement.
Reach is a genuine strength here. Hillis adjusters are licensed across 24 states, from Arizona and Texas to Florida, New York, and the Carolinas, run out of a Bensalem, Pennsylvania headquarters and a Waxhaw, North Carolina regional office. The firm is a BBB member and points to the core reason a policyholder should call one: on average, public adjusters increase insurance-company estimates by roughly 40 percent.
A public adjuster is the only kind of adjuster licensed to work for you, the policyholder — not the insurance company. They document the loss, build a detailed scope and estimate, read the policy for coverage you may have missed, and negotiate the payout with the carrier, working on a percentage of what you recover.
A public adjuster is not a contractor and not an attorney: they cannot make repairs, file suit, or give legal advice. See what a public adjuster actually does and when to hire one.
South Carolina sets no statutory percentage cap; the fee is negotiated in the written contract, which must carry the disclosures required by S.C. Code Title 38, Chapter 48. Read the percentage and what it applies to before you sign.
Full fee guide → · Drafted for education, not verified by counsel — read your contract and the current statute.
Get the exact legal name and license (or NPN) number, then confirm an active public adjuster license in the state where your property sits. Do it on the official roster — never take the number on a business card at face value.
South Carolina Department of Insurance licensee lookup →A public adjuster is the right call when the carrier agrees the loss is covered but the check is too low. When the carrier denies coverage outright, alleges misrepresentation, sits on the claim past the statutory deadlines, or acts in bad faith, that is legal territory a public adjuster cannot enter.
If your claim was denied rather than merely underpaid, start with a free attorney review — see public adjuster vs. attorney, why claims get denied, and the deadlines that protect your rights.
We believe in public adjusters, and we want the good ones to get found and get hired. HurricaneLaw.pro features Hillis Public Adjusters to help policyholders connect with an experienced advocate. We are not affiliated with Hillis Public Adjusters; this profile is compiled from the firm's own public website and materials, and our links to them are meant to send real business their way. Always confirm current licensing yourself on the state roster above before you hire anyone. A firm that would like its listing updated or removed can reach us through the contact page. Independent resource, not a law firm, and not legal advice.
Send the denial letter and your declarations page. You'll get a straight read on whether this is a valuation fight for an adjuster or a coverage fight that needs a lawyer.
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